Complaints Procedure

We are very sorry that you are not 100% satisfied and feel the need to complain. Please direct all complaints to ourselves in the first instance and include as much information as possible:

– Date & Time of Incident
– Contact number used to make booking
– The nature of the complaint and as many details as possible
– Please email to complaints@mycabit.com

Timeframe

We will respond within 3 working days. Hopefully we can resolve any issues that you have highlighted directly with yourself.